There are several steps of online shopping procedure
Choose your items
Check out
Choose the couriers option base on your location. if you confused about the options, please click here.
Final confirm the order and then submit it
You will receive a "Order Received" E-mail, contain the information of your order detail, payment method and your detail. DO NOT transfer the money NOW. because we have to confirm the stock.
Then you will receive a "order Confirmation" E-mail. It will tell you the stock status such as if it is available or how long new stock will arrive. if you want to purchase, you could deposit the money to our bank.
After you transfered or deposited the money. reply the "Order Confirmation" E-mail to let us know. It will make we process your order faster.
If we received your payment, we will send you a "Order Processing" E-mail. You dont have to reply this E-mail.
When everything finished, we will send you a "Order Delivered" E-mail. Which means Everything has been done. You will received your package within several days.
If you havn't received the order, you could ring us and we could give you the post code, you could easily track & trace the order.
Those steps will make sure you won't make any mistake. And it will let you know what's the order's status.
Thank you and enjoy the online shopping.